C&M were recommended by my husband’s parents when we returned to Redcar 35 years ago. Our families have built up such trust in the care we have received – they have now had four generations through their door. Continuity of care is most important. Every member of staff is friendly and competent willing to answer questions and patient when it takes me two visits to choose a frame.
I chose my present glasses with help from their staff. They fit properly, they are comfortable and I could not manage a day – even an hour without them.
Their prompt diagnosis of my husband’s macular disease and their continued advice is very much appreciated.
I recommend C&McD to everyone and would not consider going to any other optometrist.
Wide choice of frames. Personal service. Best thing about my glasses: I don’t know I’m wearing them. Due to the staffs time and expertise I was at last able to wear Varifocals. Please remain small and personal your service is quite unique.
Mr and Mrs J. R A
I choose Campbell and McDearmid because you know you are getting the up to date examination on your eyes. The staff help you choose your frames that is right for you. My frames are light on my face and they fit my face. My disabled daughter who needs a lot of help getting her eyes tested and Mr T Boyling was great. He made her feel like a normal person and the staff helped her choose her glasses. Thank you for giving your time to my family when we need our eyes tested and need new glasses.
I was a customer of yours years ago then I came back when I had a problem with my prescription, i.e. prisms, double vision. Other opticians were unable to get the lenses right and I was given my money back.
The service is fantastic, very professional. Yes it is expensive, but you get what you pay for THE BEST of everything – quality frames, service and staff. I feel as if my eyes are in the best of care.
My assistant (Christine?) helped me choose after advising me which frames would suit my prescription lens best and why. SOUND ADVICE given. My new frames give me confidence about how I look.
We only have a basic pension and we have to budget our eyecare finances but it’s worth every penny saved for.
My husband is now changing to Campbell and McDearmid. Thank you for all your help. As we both get older we often find we are overlooked by younger shop assistants but here we feel valued. We most like the way you have old fashioned respect for people – something you don’t see alot of these days. Would highly recommend you to everyone.
I know a member of staff and aware of the good reputation of the services provided. I like the: extremely pleasant greetings, professional manner of all staff, thorough eye and history check. No particular rush, able to look and peruse glasses required at own pace without any pressure or time constraints. As opposed to being rushed and pushed into purchasing item from other optician. I bought two pairs, one in the sale and one as a spare – both pairs are of a good standard. Pleased I have changed from the commercial high street shop to one which actually deal with people as individuals and care about their customers.
They looked after my parents, they trusted their expertise. We have now had four generations of our family using their skills. I like their ability to keep up with the latest procedures. All the staff are knowledgeable and their care and attention is excellent.
My current glasses perform well and are comfortable to wear.
Mrs McDearmid discovered a problem with my left eye during a regular scan. She referred me to the eye dept. at James Cook Hospital for laser treatment.
A warm welcome is always there and nothing is too much trouble. They make it a real pleasure.
They provide a great service and look after their customers unlike the ‘cheaper’ high street opticians (specsavers etc.). Fantastic service and all the staff are great – they truly care. My glasses look good on me. They even adjust frames on my works issue safety glasses that were provided by another company.
Continue with being the number 1 supplier in Redcar!
I chose C&M after they were recommended by a neighbour – 35 years ago! Now I would not go anywhere else.
The optometrists are very professional, calm and patient. You feel able to ask them questions regarding your eyesight and they take time to explain in simple language which you can understand. You never feel that they are in a hurry to complete the examination. All the staff are kind, helpful and friendly and put you at ease.
I have a complicated prescription and never once have I had any problems with the glasses when they have been made up.
The choice of frames is extensive with styles to suit everyone and they are of good quality! I have always been able to find a frame to suit and I am very happy with the quality.
I have had my current glasses for about 18 months and I still really like them. In fact when it is time for my next appointment I may find it difficult to choose another pair.
I have been a long term customer and have been very happy with the service. My mother was also a customer and I followed in her footsteps. The service is very good. All the staff over the years have been very friendly and helpful. On my first optomap an irregularity in my right eye showed up. I was referred to James Cook University Hospital and then to an eye specialist at Liverpool. Further tests showed a benign ‘freckle’ but the specialist recommended that James Cook hospital should do a yearly test to spot if there are any changes. Mrs McDearmid has also volunteered to do a 6 month test, in between yearly test to spot if there are any changes. Up to now everything has been fine. I am very grateful for this extra test.
They have the most up to date technology and machines to provide a thorough eye test. The staff are all very friendly and helpful. You can trust the optometrist to do a thorough examination. You always get a reminder when the next test is due. When I had a fall and damaged my glasses they were very helpful in checking me out and repairing my glasses.
I choose Campbell and McDearmid optometrists because I have always had good service from everybody who works there. I like all the staff, the service is brilliant and also the choice of frames is very good. I love my current glasses and I chose them because I liked the sides and the frame is attractive. I think Campbell and McDearmid Optometrists is the best opticians in Redcar and I would not go anywhere else.
Convenient appointments, skilled and friendly staff. Good product and value for money. Glasses for use with computer provided free.
A reliable and long established optometrists. It is good to feel that a very comprehensive eye test has been done without being rushed. The staff are very nice and helpful. A good range of frames are available. I chose my glasses because they are lightweight and the shape and colour were right for my colouring. I was pleased last year when I mentioned to Mrs McDearmid that I was having trouble playing my piano with the old reading glasses I had. She soon put that right and within a few days. As well as my everyday glasses I had a lovely new pair of glasses that has made my hobby so much more enjoyable. I think that probably says it all!
I choose Campbell and McDearmid because they are local and friendly, great frame selection, good room. I like my current glasses style and lightweight. I like the laser photo, which I have had since started. Keep up the good service.
I have chosen to have my eyesight checked at C&D for well over forty years, simply because they are the best. I like everything, including the wonderful staff , they are all so professional. Keep up the good work.
I’m happy with the service for many years after disappointments elsewhere. All the staff are knowledgeable and patient. There is a wide range of frames available. My glasses fit snugly and firmly. On occasions when something has gone wrong – lens falling out or frame bending due to accident – got immediate satisfactory response. General feeling of confidence due to knowledge and advice imparted by the staff.
The staff are lovely and very patient. I choose them for trust and confidence in the well being of my eyes. Unfortunately because of my smallness, I didn’t have a good choice to choose from (glasses) but am happy with the ones I picked.
My last visit, Mrs McDearmid told me I had early signs of cataract – which is at the monitoring stage. I now know if/when I get problems, where to go and what it is. I am very happy with the practice.
I know they will test my eyes properly, look after my health and eye health and give great service. I like the service and the staff, they take you through the eye test explaining each section in a simple, laymans way. Staff are fantastic, friendly and professional. Always have time to help you. Always willing to repair or adjust my glasses.
I loved them (glasses) as soon as I saw them. I thought they were unusual and just my colour. As soon as Chris realised she noted the frame details on my records so I remembered which ones they were.
They are great with all ages – even my teenage son likes going – happy to call in on his own to sort out any adjustments to the glasses.
Recommended by a number of people as being the best opticians in Redcar. Always helpful whatever the problem. Highly recommend.
I chose Campbell & McDearmid’s as I was recommended by a friend. Friendly and helpful staff. Light weight good fitting frames. Staff always have time, never feel we are being rushed through.
I had been going to Campbell’s for years and then stopped and went to a high street chain to get glasses quicker and cheaper. I never felt my eyes were properly tested so I returned. I like the friendly staff, knowledgeable and efficient with a good range of frames. I like the field tests and the images they take of your eyes. I like a large lens and they have frames to suit.
Your sight is a most precious thing and that’s why I trust and choose Campbell and McDearmid. The care and professionalism is second to none. The staff are most helpful and informative and I’ve always had good advice and complete satisfaction. I have tried other optometrist but wasn’t satisfied with the service or the glasses provided.
I have chosen C&M because of their experience and expertise with complex prescriptions. I am very fortunate to have a pair of glasses with a complex prescription and small facial features – this is due to the expertise of the staff.
They also send an appointment reminder, the shop is tidy, clean and organised. The staff have the skills to deal with customers. You can have confidence to come to this establishment and your individual needs will be met.
It was recommended to me when I left home 50 years ago by my eye specialist at Lancaster infirmary. Then the practice was owned by Mr Campbell and later Mrs McDearmid joined the practice. I like the care it has taken of me over all these years by all the members of staff. I like my current glasses because they are light and easy to wear.
Mrs McDearmid found a problem with my eye which she referred to James Cook and she and James Cook Hospital have looked after my eyes ever since.
I used to be with Campbells years ago and husband was referred to you as a low vision optician. The service is always friendly and helpful staff, my glasses are light and suit me. I prefer your type of sight testing to computerised kind. Lovely staff.
I chose Campbell and McDearmid because my sister has used this optometrist since she left school and they take good care of your eyes. The staff are very friendly and my glasses are light to wear and they suit me.
I have been going a long time and do not want to change. Friendly staff and excellent service with a wide range of frames. Appointments that suit you, and the after care should you need it – nothing is too much trouble. Keep your excellent customer service going.
I have been going to Campbell and McDearmid Optometrists for over 50 years. The staff are very friendly and helpful and you are made to feel important – you are not just a number. Mrs McDearmid explains things to you.
I chose Campbell & McDearmid as I was looking for a professional, reliable optician. I like their professional courteous staff and the quality of my glasses. There is no pressure to change or buy new glasses only honest, reliable information.
I choose Campbell and McDearmid optometrists because they are a local opticians not a national chain – outstanding staff and quality of service. Dispensing opticians never tire of small adjustments to make glasses perfect and service is above expectations.
I always go to Campbell and McDearmid Optometrists because I always get professional, knowledgeable treatment. All the staff treat me with a friendly, caring manner. It is just nice in this day and age to be tended to by all the staff who seem to enjoy doing the job they are doing.
I have had many years of professional service and I like every aspect of the service they provide. I like my current glasses, they were not the cheapest frames on the shelf, but they were lightweight, strong and the lenses are lightweight too.
I have been a customer since my teenager years. Consequently 30 years later my whole family are customers too and we would never consider changing. As a family we have experienced most of the services offered from child and adult sight checks, teenage glasses, adult glasses, multifocal contact lenses and reading glasses. The service is always excellent, the staff pleasant and friendly and we wouldn’t hesitate to recommend Campbell and McDearmid to anyone looking for a more personal, independent opticians.
A good established ‘family’ firm. Good friendly service – the staff take their time in showing all the ranges (frames) on display. Keep up the good work.
Mr and Mrs H
My wife and I have been patients of Campbell and McDearmid for many years and wouldn’t consider using anyone else because we always receive excellent service from front desk to rear and help when choosing frames etc is second to none. My glasses are comfortable, serviceable and fashionable – bifocal lenses are just the job.
Many years ago, Mrs McDearmid discovered an aneurism behind my eye and advised me what to do if it should burst and also advised me how to do checks. On my annual check she always checks this as a priority.
My wife and I are very happy with this well run firm who are friends as well as our opticians.